I read this book on a recommendation from a friend. The story behind the book is an interesting one: how do you move a customer from liking your brand to loving your brand? How do your customers become life-long, diehard fans? And while it doesn’t really give any hard, fast rules on how to go about doing it, Kevin Roberts illustrates what the difference is between a brand and a lovemark beautifully. The layout of the book is really refreshing and the amount of time spent layout out each image, each logo, and each picture is really spectacular.
Time to read: 2-3 subway rides